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FAQs

Frequently Asked Questions

Everything you need to know before — and after — you order.

Do I need an account to place an order?+

No — you can check out as a guest. Creating an account just makes it faster next time, since your details and order history are saved.

What payment methods do you accept?+

Payment options are shown at checkout.
Confirm exact methods (COD, bank transfer, card) before publishing

Do you deliver across Pakistan?+

We offer free shipping on orders. Confirm which cities/regions are covered before publishing

How long does delivery take?+

Add your real delivery window here (e.g. “3–7 working days”)

How can I track my order?+

Once your order is confirmed, you’ll receive your order details by email. For an update any time, message us on WhatsApp or call +92 322 2202700 with your order number.

What is your return policy?+

You have 60 days to return your mattress if it’s not the right fit for you. Get in touch and we’ll walk you through the next steps.

Is there a warranty on Comfort King mattresses?+

Add your confirmed warranty terms here — length of coverage and what it includes

What if my mattress arrives damaged?+

Check your mattress when it arrives. If anything’s wrong, let the delivery team know on the spot, or contact us straight away at +92 322 2202700 and we’ll sort it out.

What sizes are available?+

Our mattresses come in Single, Double, Queen, and King. Exact dimensions are listed on each product page.

How firm should my mattress be?+

Firmness comes down to how you sleep. Side sleepers usually feel best on something softer that cushions the shoulders and hips; back and stomach sleepers tend to prefer firmer support. If you’re unsure, message us and we’ll help you pick.

Does a firmer mattress mean better support?+

Not necessarily. Good support is about how well a mattress holds your spine in a neutral position — not how hard it feels. A well-built medium mattress can support you just as well as a firm one.

How do I care for my mattress?+

Use a mattress protector, keep it dry, and avoid dry-cleaning chemicals — they can break down the foam. A vacuum on the lowest setting is the safest way to clean the surface.

Do I need to rotate my mattress?+

Rotating it end-to-end every few months helps it wear evenly and keeps the comfort layers from settling in just one spot.

How do I clean a stain?+

Blot — don’t rub — with a small amount of mild soap and cold water, then let it air dry fully before putting sheets back on. Never soak the mattress.